FAQs

Profile: How do I complete my Profile? How do I add my products?
How to Complete Your Profile To view a training video on how to complete your profile, click here. Your marketing profile showcases y...
Thu, 3 Dec, 2015 at 10:08 AM
What is a Location? What is a Product?
To view a training video on how to complete your profile and add a location and product, click here. A location is: * For hotels, hostels, bed &...
Thu, 30 Jul, 2015 at 7:43 PM
What is the ideal cover photo size?
Cover photos can help your company, location, and products stand out. We suggest using a high resolution image for your cover photo and the ideal dimensions...
Fri, 11 Aug, 2017 at 9:33 AM
How can I change my location or product icon?
The location or product icon is automatically generated in your Profile, based on the first image that you've uploaded for that location or product. ...
Wed, 16 Aug, 2017 at 12:57 PM
Can I copy information from a location or a product?
To copy information from a location or a product: 1. Click on Profile from the main menu 2. Find the location or product that you'd like to copy i...
Wed, 16 Aug, 2017 at 1:04 PM
How do I move a product from one location to another?
At the moment there is no way to move a product from one location to another. We do however give you the ability to copy all of the information from a produ...
Wed, 16 Aug, 2017 at 1:21 PM
How can I make my profile more effective for finding new business?
To make your Profile more effective for finding new business, we suggest to ensure that your Profile is complete with the following: - High resolution ima...
Sat, 19 Aug, 2017 at 8:39 AM
Is it possible to rearrange the order of my products?
Unfortunately there's no easy way to rearrange the order of your Products in the Profile. If you'd like to rearrange the order of your Product...
Wed, 16 Aug, 2017 at 1:35 PM
How can I edit my company, location, or product name?
If you would like to edit your company name, you will need to contact us at support@tourconnect.com as this is not possible from your account. If you wo...
Wed, 16 Aug, 2017 at 1:43 PM
How do I update my address?
There are two possible places that your address could be updated from, either your Corporate Profile or Location Profile.  A. To update your address on ...
Wed, 16 Aug, 2017 at 3:33 PM